Confirmation emails are generated immediately following a booking. You will also receive our Guest License Agreement, which is an acknowledgement to the terms and conditions of renting with Hummingbird Cabins (that must be e-signed and returned to us), a receipt of payment and your Guest Portfolio which gives you a breakdown of reservation cost including taxes and fees as well as your next payment due date if you've booked more than 30 days prior to arrival. Driving directions and key codes are emailed 14 days prior to arrival once the Guest License Agreement has been e-signed and returned to us via email. For same day bookings, driving directions and key codes are emailed as soon as the Guest License Agreement is e-signed and returned to us. If you have booked a reservation and did not receive a confirmation email, please check your spam folder. Contact us at 866-505-3555 if you still do not receive email correspondence to ensure your email address has been entered into our system correctly.
Cancellations made 30 or more days before confirmed reservation date will receive full refund/credit less $75.00 service charge for processing. Cancellations made less than 30 days before confirmed reservation date will be charged as follows:
20 – 29 days in advance: 1/2 of one night’s rental PLUS $75.00 service charge for processing
10 – 19 days in advance: One night’s rental PLUS $75.00 service charge for processing
1 – 9 days in advance: Two night’s rental PLUS $75.00 service charge for processing
Deposit on reservations of 1 Week or more are not refundable if Cancellation is made less than 30 days in advance of reservation.
(12/18 – 1/3 arrival dates)
CHRISTMAS AND NEW YEAR CANCELLATIONS: RENTAL DEPOSIT IS NOT REFUNDABLE ON ANY CHRISTMAS OR NEW YEARS RESERVATION CANCELLATION PRIOR TO NOVEMBER 1ST. THERE WILL BE NO REFUND OF ANY MONIES ON CANCELLATIONS MADE AFTER NOVEMBER 1ST.
Our homes have key-less entry. You will receive driving directions and a key code to the property 14 days prior to arrival once your reservation is paid in full and the Guest License Agreement has been e-signed and returned to us. For same day arrivals or reservations made closer than a month prior to arrival, you will receive driving directions and the key code to the property once the Guest License Agreement has been e-signed and returned to us.
Check in is at 4:00 PM. Early arrival is an option if housekeeping has completed cleaning from previous guests. Early arrivals MUST be arranged in advance by calling our office at 866-505-3555. There is a fee for early check in before 2:00 PM, if the home has been cleared by housekeeping. We strongly encourage you to check into the property before 7:00 PM. We are a small community with limited services available after hours. If you arrive after 7:00 PM and are not satisfied with your accommodations, we will be unable to change your unit until the next day if we have availability. This policy will not apply if the situation is a reasonable emergency, such as burst water pipe, no electricity, no heat in winter, etc